*Dental Receptionist - Oral Surgeon Office 4 Days

The Marshall Group-Staffing, Recruitment & Employment Agency (Dental & Medical); Toronto; On-site; CAD 39,000 - 41,000; Full time

Job summary

The Marshall Group- Staffing, Recruitment & Employment Agency (Dental & Medical) in Toronto, ON seeks an Experienced Dental or Medical Receptionist to join its front desk team. You will greet patients, manage schedules, and ensure smooth day-to-day operations of the clinic.

Ideal candidates will have fast typing, strong English communication, and comfort with Tracker software in a paperless environment. This on-site role offers 8:30-5 Mon-Thu and 9-3 Fri, with pay between $28.00 and $30.00 per

Qualifications

• Experience as a dental or medical receptionist.
• Typing letters to referring dentists accurately and quickly.
• Ability to work independently after training.
• HARP certification is an asset.

Responsibilities

• Greet patients in a warm and welcoming manner.
• Schedule and confirm patient appointments by telephone and in person.
• Communicate pre/post instructions to patients as needed.
• Send appointment confirmations via email and telephone; follow up as needed.
• Provide patients with information about the dental office and route calls appropriately.
• Prepare and submit pre-determinations from treatment plans.
• Collect payments and submit insurance claims electronically.
• Maintain charts and patient records; keep supplies stocked.

Skills

Typing skills

Customer service

Excellent English

Independent worker

Team player

Tools

Tracker software

Paperless office

Job description

Toronto, ON

POSITION

• Experienced Dental Receptionist or Medical Receptionist
• HARP certification is an asset

SOFTWARE

• Tracker software system - Can be trained but would be asset if you know Tracker
• Good and FAST typing skills are a MUST. You will be responsible for typing many letters to referring dentists
• Paperless Office
• Can work independently once trained

HOURS

Mon to Thurs 8:30-5, Fri 9-3

COMPENSATION

• $28.00 - $30.00 per hour depending on experience and performance

JOB OVERVIEW

• Greet patients in a warm and welcoming manner
• Make a great first impression ideally creating long term loyal patient relationships
• Schedule/confirm patient appointments by telephone and in person
• Communicate pre/post instructions to patients when needed (eg: are they on blood thinners etc.)
• Send confirmation of appointments via email and telephone and make follow-up calls/emails
• Provide patients with information regarding the dental office and direct calls appropriately
• Prepare and submit pre-determinations from treatment plans
• Verify procedures completed, collect payments, and submit insurance claims electronically
• Receive and distribute mail, enter and scan payments and referral documents
• Accurately maintain charts and patient records
• Keep track of supplies and order supplies as needed

OTHER REQUIREMENTS

• Dynamic, energetic, and professional personality is key
• Highly organized quick learner with analytical thinking that allows for effective team work
• Must have excellent command of the English language (both oral and written)
• Must be able to multi-task, be self-motivated and be able to work independently
• Must be able to process high volumes of work, quickly, efficiently and accurately