Dental Receptionist (Spruce Grove Location)

City Orthodontics & Pediatric Dentistry; Edmonton; On-site; CAD 38,000 - 46,000; Full time

Benefits offered by this job

Uniforms provided by the employer

Comprehensive group benefits program

Travel incentive for multi-location工作

Job summary

City Orthodontics & Pediatric Dentistry in Edmonton invites a dedicated Dental Receptionist to join our modern practice. This permanent, full-time role supports patient flow, insurance processing, and front-desk operations with a warm, patient-centered approach.

The successful candidate will be fluent in English, excel at communication, and enjoy working with children. Travel between Edmonton locations is required, and you’ll contribute to a welcoming environment with accurate scheduling and

Qualifications

• Proficient in English, both written and verbal.
• Excellent communication and interpersonal skills.
• Ability to work effectively with children of all ages.

Responsibilities

• Welcome and greet patients and guardians upon arrival, providing a warm first impression.
• Schedule and book patient appointments efficiently.
• Answer and direct incoming phone calls in a professional manner.
• Maintain a clean, organized reception area.
• Manage insurance administration, including direct billing and liaising with insurance companies.
• Collect payments and balance the day.
• Additional duties may be assigned as required.

Skills

English proficiency

Communication skills

Interpersonal skills

Child-friendly

Multi-location travel

Tools

Ortho2Edge

Curve Hero

Job description

Position Type:

Permanent Full-Time (40 hrs/week)

Location:

Edmonton, Alberta

Language:

English

About the Company

We specialize in orthodontics and pediatric dentistry, offering personalized and comprehensive care for patients of all ages. Our dedicated team of registered specialists uses cutting-edge technologies to create treatment plans tailored to support optimal dental health, function, and aesthetics. From early-age pediatric dental care to orthodontic solutions, we collaborate closely with patients and their families to promote long-term oral well-being and provide confident, beautiful smiles. We are committed to fostering a welcoming, supportive environment where patients feel at ease and well-informed throughout their dental journey.

About this Role

We are seeking a dedicated Dental Receptionist to join our progressive, state-of-the-art practice. This is a permanent, full-time opportunity at our Spruce Grove Location.

We are looking for a self-motivated, organized, and detail-oriented professional who brings a caring and compassionate approach to patient care. The successful candidate will excel at building meaningful connections with patients, parents, and team members alike. A positive attitude and a strong commitment to professional excellence are essential for success in this role

Responsibilities & Duties

Responsibilities include, but are not limited to, the following:

• Welcome and greet patients and parents/guardians upon arrival, ensuring a warm and professional first impression
• Schedule and book patient appointments, managing the schedule efficiently
• Answer and direct incoming phone calls in a timely and professional manner
• Maintain a clean, organized, and welcoming reception area
• Manage insurance administration, including direct billing and liaising with insurance companies
• Collect payments and close a balanced day
• Additional duties may be assigned as required

Skills & Experience

We are looking for a professional who demonstrates the following clinical and interpersonal skills:

• Proficient in English, both written and verbal
• Computer proficient; able to learn new software quickly. Ortho2Edge and Curve Hero are used at our clinic
• Experience in a dental clinic is an asset
• Excellent communication and interpersonal skills
• Ability to work effectively with children of all ages
• Available to work during applicable business hours
• Willing to travel between different clinic locations across Edmonton

Benefits

• Uniforms provided by the employer
• Comprehensive group benefits program
• Travel incentive for multi-location work
• Vacation pay