Dental Front Desk Specialist — Caring Patient Concierge

City Orthodontics and Pediatric Dentistry; Edmonton; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Uniforms provided

Travel incentive

Job summary

City Orthodontics and Pediatric Dentistry invites a friendly Dental Receptionist to join our Edmonton-area team. This full-time role operates across Spruce Grove and Edmonton locations, with a 3–4 day split in Spruce Grove and the rest in Edmonton.

We seek a patient-focused, organized professional who communicates clearly, handles insurance details, and supports a welcoming environment for children and families.

Qualifications

• Proficient in English, written and spoken.
• Computer skills; experience with dental software preferred.
• Experience in a dental clinic is a plus.
• Excellent communication and interpersonal skills required.
• Ability to work with children of all ages.
• Willingness to travel between Edmonton-area clinics.

Responsibilities

• Greet patients and parents, creating a warm, professional first impression.
• Schedule and manage patient appointments efficiently.
• Answer and direct incoming calls.
• Maintain a clean, welcoming reception area.
• Handle insurance administration, including direct billing.
• Collect payments and balance daily.
• Additional duties may be assigned as required.

Skills

Proficient in English

Computer proficiency

Dental clinic experience

Excellent communication

Interpersonal skills

Child-friendly

Multi-location travel

Uniforms provided

Tools

Ortho2Edge

Curve Hero

Job description

City Orthodontics and Pediatric Dentistry invites a friendly Dental Receptionist to join our Edmonton-area team. This full-time role operates across Spruce Grove and Edmonton locations, with a 3–4 day split in Spruce Grove and the rest in Edmonton.

We seek a patient-focused, organized professional who communicates clearly, handles insurance details, and supports a welcoming environment for children and families.