Dental Receptionist - Dentistry on Elgin

Dental Corporation of America (DCA); Cambridge; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee and Family Assistance Program

Job summary

Dentistry on Elgin in Cambridge, Canada, is seeking a Dental Administrator to join a welcoming, patient-focused team. You will greet patients, optimize the daily appointment schedule, and help maintain accurate records to support high-quality care. We require at least one year of dental administration experience and familiarity with dental software.

A clinical background is considered an asset. We offer a competitive hourly wage of 19–22 CAD, RRSP matching, gym discounts, insurance savings, and

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

Skills

Dental administration

Customer service

Job description

Get to Know Us:

Dentistry on Elgin has proudly served the Cambridge community for over 25 years, providing comprehensive dental care in a warm, welcoming, and patient-focused environment. Our experienced team offers a wide range of services, including preventive, family, cosmetic, and restorative dentistry, with a focus on personalized treatment and long-term oral health. We are committed to making every visit comfortable and positive for patients of all ages through modern dental technology, compassionate care, and clear communication. Our goal is to help every patient feel confident in their smile while building lasting relationships with the families we serve.

Schedule: Full-Time

Monday: 12:30pm - 7:30pm
Tuesday: 12:30pm - 7:30pm

Wednesday: 8:30am - 3pm

Thursday: 8:30am - 3pm

Alternating Friday & Saturdays: 8:30am - 4:30pm

What Sets Us Apart:

• Grow Without Limits: We’llmatch your ambition,curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms
• Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us: Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this Dental Administrator position is$19-$22/hour depending on skills, experience, and location.

Please note that this is anew job opening.

Your Role:

• Welcome andassistpatients upon arrival, creating a warm and positive first impression
• Optimizethe daily appointment schedule to ensure fullutilizationwith minimal gaps
• Effectively manage the recall system andmaintainaccurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments,submitinsurance claims, and respond to fee inquiries in a professional and positive manner

About You:

• Minimum 1 year ofDental Administrationexperienceisrequired
• Experience with dental software programs isrequired
• Clinical backgroundis considered anasset

Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.