Dental Administrator - Scheduling & Patient Care

Dental Corporation of America (DCA); Cambridge; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee and Family Assistance Program

Job summary

Dentistry on Elgin in Cambridge, Canada, is seeking a Dental Administrator to join a welcoming, patient-focused team. You will greet patients, optimize the daily appointment schedule, and help maintain accurate records to support high-quality care. We require at least one year of dental administration experience and familiarity with dental software.

A clinical background is considered an asset. We offer a competitive hourly wage of 19–22 CAD, RRSP matching, gym discounts, insurance savings, and

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

Skills

Dental administration

Customer service

Job description

Dentistry on Elgin in Cambridge, Canada, is seeking a Dental Administrator to join a welcoming, patient-focused team. You will greet patients, optimize the daily appointment schedule, and help maintain accurate records to support high-quality care. We require at least one year of dental administration experience and familiarity with dental software.

A clinical background is considered an asset. We offer a competitive hourly wage of 19–22 CAD, RRSP matching, gym discounts, insurance savings, and