Dental Practice Manager: Grow Revenue & Patient Experience

Fitzii, Inc.; Edmonton; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Extended Health Care

Above-market salary with bonus

Mentorship and training programs

Job summary

Canadian Dental Services is hiring a Practice Manager to lead busy dental offices across Edmonton. You will guide a diverse team focused on customer service, drive operational excellence, and model transparency and respect.

You will manage revenue, staffing, supply strategy, and KPI tracking, while developing treatment planning and ensuring the highest quality clinical experience for patients. A 3–5 year leadership background in dental or medical settings and a business degree are preferred.

Qualifications

• 3–5 years of experience leading a strong team in a dental or medical setting.
• Experience managing a dental or medical office in a highly regulated environment.
• Bachelor’s Degree in business administration or related field OR worked as Dentist in a busy clinic.

Responsibilities

• Achieve annual revenue budget and growth targets.
• Re-activate unscheduled hygiene patients and manage pre-booking appointments.
• Manage staffing strategy to optimize efficiency and performance.
• Oversee dental supply strategy with team and vendors.
• Increase patient satisfaction and continuously measure KPI performance.
• Lead with open communication and performance management policies.
• Contribute creative ideas for new initiatives and conflict resolution.

Skills

Drive and passion for customer service

People development

Business acumen

KPI and data-driven decision making

Creative problem solving

Education

Bachelor's Degree in Business Administration

Experience as Dentist in busy clinic

Job description

Canadian Dental Services is hiring a Practice Manager to lead busy dental offices across Edmonton. You will guide a diverse team focused on customer service, drive operational excellence, and model transparency and respect.

You will manage revenue, staffing, supply strategy, and KPI tracking, while developing treatment planning and ensuring the highest quality clinical experience for patients. A 3–5 year leadership background in dental or medical settings and a business degree are preferred.