Practice Manager - Riverbend Family Dental Care

Dentalcorp Health Services LTD.; Edmonton; On-site; CAD 85,000 - 115,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee & Family Assistance Program

Job summary

Riverbend Family Dental Care, part of the dentalcorp network in Edmonton, seeks a Dental Practice Lead to steer daily operations, staff scheduling, budgeting, and patient care excellence. You will lead a team, drive productivity, and ensure exceptional patient outcomes.

You will also oversee compliance with provincial health standards, contribute to recruitment and training, and collaborate with leadership to support growth and service quality.

Qualifications

• University or College Diploma in business or office administration.
• 3–5 years experience as a Dental Practice Lead or Dental Practice Manager.
• Experience in supervisory/management role with staff scheduling, finances, inventory and people management.
• Strong budgeting and forecasting experience.
• Experience with dental software systems and Microsoft Office.
• Strong commitment to maintaining health regulation and operational standards.
• Willingness to work varied hours; eligibility to work in Canada.

Responsibilities

• Build and improve daily operations to maximize productivity and patient growth.
• Lead and motivate the team to improve engagement and retention.
• Ensure compliance with provincial health regulations and patient safety.
• Manage staffing costs and payroll; oversee accounts receivable.
• Oversee recruitment of dental professionals and assess fit.
• Collaborate with Compliance, DC Institute and HR on policy implementation.
• Support company programs and training initiatives.

Skills

Staff scheduling

Leadership

Budgeting

Forecasting

Dental software

Microsoft Office

People management

Education

University or College Diploma in business or office administration

Tools

Dental software systems

Microsoft Excel

Job description

Get to Know Us: Conveniently located in the Terwillegar Heights Shopping Center, Riverbend Family Dental Care has been serving the Edmonton and surrounding communities for over 30 years. Our mission is to provide the best possible gentle dental care for the entire family. We pride ourselves on providing quality dental care and 4.9 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and innovative technology. Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Schedule:

Full-time hours: Monday to Friday

What Sets Us Apart:

Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands‑on experience, real recognition and proven pathways that grow your expertise on your terms

Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total‑rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program

Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth

Culture & Flexibility: Career development with industry‑leading CE, social and networking events, and a flexible, work‑life balanced environment that supports your professional growth

Your Impact:

Operational Planning & Execution Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth

Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

Compliance & Patient Safety Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards

Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority

Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership Lead, coach and motivate the team to improve productivity, engagement and retention of patients

Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives

Support recruitment efforts to interview dental professionals and assess for best fit

Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

About You:

University or College Diploma in business or office administration

3-5 years experience as a Dental Practice Lead or Dental Practice Manager is required

Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management

Strong business acumen and extensive experience in budgeting and forecasting

Experience with dental software systems and Microsoft Office is preferred

Strong commitment to maintaining health regulation and operational standards

Willingness to work varied hours to align with business needs

Candidates must be legally authorized to work in Canada.

We are committed to building a workforce that reflects the diversity of the communities and patients we serve.

Our purpose is to provide the best care for our patients. We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network‑driven, entrepreneurial approach with the knowledge, scale and cutting‑edge technology to transform healthcare in Canada.