Dental Patient Care & Scheduling Specialist

hellodent; Winnipeg; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

RRSP matching

Competitive pay

Total rewards program

EFAP

Career development

Networking events

Work-life balance

Modern technology

Job summary

Fort Rouge Dental Group in Winnipeg is seeking an Administrator to support front-office operations and patient scheduling. The role emphasizes welcoming patients, coordinating appointments, and handling inquiries with a patient-first approach.

The position requires at least 1 year of administrative experience and familiarity with dental software. A clinical background is an asset, and candidates must be legally eligible to work in Canada.

Qualifications

• Minimum 1 year of Administrator experience.
• Clinical background is an asset.
• Experience with dental software.

Responsibilities

• Create a positive first impression for patients from arrival to departure.
• Optimize daily appointment scheduling with minimal gaps.
• Handle patient calls and inquiries with a friendly tone.
• Manage cancellations and reschedule to maintain booked days.
• Process payments, file insurance claims, and respond to fee inquiries.
• Maintain recall system and patient database accuracy.
• Manage and file patient records and charting with care.

Skills

Administrative experience

Dental software

Empathy and communication

Tools

Dental software

Job description

Fort Rouge Dental Group in Winnipeg is seeking an Administrator to support front-office operations and patient scheduling. The role emphasizes welcoming patients, coordinating appointments, and handling inquiries with a patient-first approach.

The position requires at least 1 year of administrative experience and familiarity with dental software. A clinical background is an asset, and candidates must be legally eligible to work in Canada.