Dental Treatment Coordinator | Patient Concierge

Dental Corporation of America (DCA); Calgary; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

RRSP matching

Competitive pay

Total rewards

EFAP

Career development

Networking events

Work-life balance

Tech access

Job summary

Bankers Hall Dental in Calgary is seeking an enthusiastic dental office administrator to join our team. You will greet patients, manage calls, schedule appointments, and ensure a smooth daily flow while delivering friendly, professional service.

The role requires at least 1 year of administrative experience, comfort with dental software, and strong communication. A clinical background is a plus, and you must be legally eligible to work in Canada.

Qualifications

• 1 year of Administrator experience required.
• Clinical background is a plus.
• Experience with dental software is required.

Responsibilities

• Greet patients and manage front-desk communications.
• Optimize appointment scheduling with minimal gaps.
• Handle patient inquiries, confirmations, and amendments.
• Process cancellations and encourage rescheduling.
• Bill patients, process payments, and submit insurance claims.
• Maintain patient records and recall system accurately.
• Prepare and file referral letters and other correspondence.

Skills

Administrative experience

Tools

Dental software

Job description

Bankers Hall Dental in Calgary is seeking an enthusiastic dental office administrator to join our team. You will greet patients, manage calls, schedule appointments, and ensure a smooth daily flow while delivering friendly, professional service.

The role requires at least 1 year of administrative experience, comfort with dental software, and strong communication. A clinical background is a plus, and you must be legally eligible to work in Canada.