Dental Front Desk & Patient Experience Lead

Dental choice; Calgary; Hybrid; CAD 32,000 - 34,000; Full time

Benefits offered by this job

Parking pass

Group benefits plan with Empire Life

Uniform allowance

Staff recognition program

Career development opportunities

Competitive wage: $23-25/hour (basedon

experience

Job summary

Southland Dental Choice is seeking a Dental Administrator to join our growing Calgary practice. You will strengthen patient relationships, maintain a full schedule, and support a high-performing clinical team in a fast-paced environment.

Ideal candidates have dental front desk experience, a Dental Administrator Certificate, and the ability to manage records, billing, and insurance submissions with meticulous attention to detail.

Qualifications

• Dental administration experience is required.
• Experience at a front desk in a busy dental office is essential.
• Knowledge of Curve software is an asset.
• Dental Administrator Certificate preferred.

Responsibilities

• Greet patients warmly and start visits on a positive note.
• Deliver excellent customer service with a friendly, upbeat approach.
• Handle patient records, billing, insurance submissions and payments with attention to detail.
• Work with a team providing General Dentistry, Implants, Invisalign, Vivos.
• Manage scheduling, confirmations and follow-ups to maximize patient flow.
• Help strengthen patient retention and reactivation.

Skills

Dental administration experience

Front desk experience

Attention to detail

Team-focused

Education

Dental Administrator Certificate

Tools

Curve software

Job description

Southland Dental Choice is seeking a Dental Administrator to join our growing Calgary practice. You will strengthen patient relationships, maintain a full schedule, and support a high-performing clinical team in a fast-paced environment.

Ideal candidates have dental front desk experience, a Dental Administrator Certificate, and the ability to manage records, billing, and insurance submissions with meticulous attention to detail.