Dental Front Desk Lead & Office Administrator

Altima Dental; Vaughan; On-site; CAD 39,000 - 41,000; Full time

Benefits offered by this job

Free parking

Transit accessible

Competitive compensation based on 경험

Job summary

Thornhill Family Smiles in Thornhill, ON is seeking a Dental Administrator for a full-time temporary role to keep front desk operations efficient. You will welcome patients, manage scheduling, handle inquiries, and support the clinical team to ensure a smooth patient flow.

The ideal candidate has at least 2 years of dental reception experience, is highly organized, communicates well, and proficient with Excel/Google Workspace. Abeldent experience is a strong asset; training will be provided.

Qualifications

• Minimum 2 years of dental reception experience (required).
• Excellent communication and customer service skills.
• Highly organized with exceptional attention to detail.
• Comfortable multitasking in a busy environment.
• Previous leadership or supervisory experience is an asset.
• Previous dental assisting experience is considered a strong asset.

Responsibilities

• Welcome patients and provide an exceptional first impression.
• Manage appointment scheduling and optimize the daily schedule.
• Answer phones, respond to emails, and handle patient inquiries professionally.
• Process insurance claims, treatment estimates, billing, and payments.
• Manage patient records and maintain accurate documentation.
• Coordinate with the clinical team to ensure efficient patient flow.
• Follow up on outstanding treatment plans and patient recalls.
• Assist with collections and accounts receivable.
• Order office supplies and maintain front office organization.
• Train and mentor new front desk team members when required.
• Help improve office systems and contribute to a positive team culture.
• Support the dentist with administrative tasks as needed.
• Assist with patient concerns professionally and compassionately.

Skills

Dental receptionist

Patient service

Attention to detail

Team player

Multitasking

Education

Dental Administration Program/Certificate

Tools

Abeldent

Microsoft Excel

Google Workspace

Job description

Thornhill Family Smiles in Thornhill, ON is seeking a Dental Administrator for a full-time temporary role to keep front desk operations efficient. You will welcome patients, manage scheduling, handle inquiries, and support the clinical team to ensure a smooth patient flow.

The ideal candidate has at least 2 years of dental reception experience, is highly organized, communicates well, and proficient with Excel/Google Workspace. Abeldent experience is a strong asset; training will be provided.