Dental Administrator - Growth, Tech-Driven Practice

Dental Corporation of America (DCA); Fredericton; On-site; CAD 35,000 - 55,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Employee and Family Assistance Program

Job summary

Demmings Dental Group in Fredericton, NB is seeking a friendly Dental Administrator to welcome patients, manage the appointment calendar, and handle billing and insurance. You will maintain patient records, respond to inquiries, and support the recall system with accuracy and care. The role offers a full-time schedule 8:00 AM–4:30 PM with competitive pay and a comprehensive rewards package.

Qualifications

• Minimum 1 year of dental administration experience.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

Skills

Dental Administration

Customer service

Tools

Dental software

Job description

Demmings Dental Group in Fredericton, NB is seeking a friendly Dental Administrator to welcome patients, manage the appointment calendar, and handle billing and insurance. You will maintain patient records, respond to inquiries, and support the recall system with accuracy and care. The role offers a full-time schedule 8:00 AM–4:30 PM with competitive pay and a comprehensive rewards package.