Dental Office Administrator — Growth, Tech & Flexible Hours

hellodent; Halifax; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Employee Assistance Program

Annual reviews

Total rewards package

Job summary

Gladstone Dental Centre in Halifax is seeking a Dental Administrator to warmly greet patients, manage the appointment calendar, and maintain accurate patient records. You will handle calls, recalls, referrals, and billing while supporting insurance claims and fee inquiries.

The role emphasizes use of dental software, excellent customer service, and teamwork within a modern clinic environment offering extended hours and ongoing training.

Qualifications

• Minimum 1 year of Dental Administration experience.
• Experience with dental software programs.
• Clinical background is an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries professionally.

Skills

Dental administration

Dental software

Tools

Practice management software

Job description

Gladstone Dental Centre in Halifax is seeking a Dental Administrator to warmly greet patients, manage the appointment calendar, and maintain accurate patient records. You will handle calls, recalls, referrals, and billing while supporting insurance claims and fee inquiries.

The role emphasizes use of dental software, excellent customer service, and teamwork within a modern clinic environment offering extended hours and ongoing training.