Dental Office Administrator — Flexible Hours & Growth

Dental Corporation of America (DCA); Halifax; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

RRSP matching

Total rewards package

Gym discounts

Insurance savings

Employee and Family Assistance Program

Job summary

Gladstone Dental Centre, part of the dentalcorp network in Halifax, offers a full range of dental services and extended hours to fit busy schedules. We are seeking a welcoming Dental Administrative Assistant to manage appointments, recalls, patient records, billing and insurance claims, with at least 1 year of admin experience and familiarity with dental software.

Join a team focused on patient care and professional development. Candidates must be legally eligible to work in Canada.

Qualifications

• Minimum 1 year of dental administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Handle recall system and maintain accurate, up-to-date patient records; manage incoming calls and appointment scheduling.
• Process referral letters and other patient correspondence; organize and file all patient records and charts.
• Proactively manage cancellations and address objections to encourage patients to keep their appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries.

Skills

Dental administration

Dental software

Job description

Gladstone Dental Centre, part of the dentalcorp network in Halifax, offers a full range of dental services and extended hours to fit busy schedules. We are seeking a welcoming Dental Administrative Assistant to manage appointments, recalls, patient records, billing and insurance claims, with at least 1 year of admin experience and familiarity with dental software.

Join a team focused on patient care and professional development. Candidates must be legally eligible to work in Canada.