Deli Supervisor

Freson Market Ltd.; Peace River; On-site; CAD 26,000 - 33,000; Full time

Job summary

Freson Market Ltd. in Peace River, AB is hiring a Full-Time Deli Supervisor to lead the kitchen team and support the Deli Department Manager in growing sales and profitability.

The role requires strong food safety knowledge, supervisory experience, and a customer-focused approach. You will supervise prep/line cooks, manage inventory and ordering, train staff, and ensure health-and-safety compliance while delivering high-quality, real ingredients and exceptional service to customers during peak

Qualifications

• 1 year minimum supervisory experience in a food service environment.
• Extensive knowledge of food preparation methods and food safety regulations.
• 1–2 years experience as a prep or line cook preferred.
• Ability to lead and coach team members while delivering exceptional customer service.
• Comfortable working in a fast-paced, team-oriented setting.

Responsibilities

• Lead kitchen team in cooking and food preparation according to recipes.
• Assist Deli Department Manager with department growth in sales and profitability.
• Oversee ordering, receiving and inventory processes.
• Train and coach team members to meet operational standards.
• Ensure compliance with Health and Safety / Food Safety policies.
• Maintain food safety and sanitation of workstation.
• Follow opening/closing procedures and checklists for kitchen functions.
• Handle customer inquiries and provide exceptional service.
• Resolve concerns and complaints in the deli department.

Skills

Supervisory experience

Food safety knowledge

Team leadership

Customer service focus

Job description

We are hiring for a Full-Time Deli Supervisor with a wage range of $19.00 - $24.00 at our location in Peace River, AB.

Job Duties/Responsibilities:

• Lead Kitchen Team in cooking and preparing a variety of food according to production guidelines and standardized recipes
• Assist Deli Department Manager in overseeing the department's growth in sales and profitability
• Implementation and maintenance of departmental programs such as ordering, receiving, and inventory
• Team Member training and coaching to achieve operational standards
• Ensure Team Members are in compliance with Health and Safety / Food Safety Policies
• Maintain excellent food execution and food safety compliance
• Maintain a clean and sanitized workstation
• Following the opening and closing procedures and checklists to maintain kitchen functions
• Properly prepare and store food by adhering to food safety policies and procedures
• Handling customer service inquiries and providing an exceptional customer experience
• Resolve customer and Deli Department concerns and complaints
• Embrace and champion the use of real ingredients to produce real food

What you Bring:

• 1 year minimum supervisory experience in a food service environment
• Extensive knowledge of principles of food preparation, smokehouse cooking, various cooking methods, and food safety regulations
• 1-2 years experience as a prep or line cook is preferred
• Warm and welcoming personality
• Ability to work and thrive in a fast-paced, team-oriented environment
• A passion for leading others while providing an exceptional customer experience
• Ability to prioritize tasks and manage time efficiently
• Comfortable working during peak food-retail hours (i.e. evenings, daytime, weekends, and holidays)
• Ability to stand for long periods and lift up to 50lbs

Most importantly, the willingness and enthusiasm for continuous learning and development.