Data Administrator, Human Resources Support

Nutrien Ag Solutions Limited; Saskatoon; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Data Administrator in Human Resources Support, where you will play a crucial role in managing HR data transactions and providing exceptional support to employees. This position offers the opportunity to build strong relationships with HR representatives and contribute to continuous improvement initiatives. You will be tasked with ensuring data accuracy, troubleshooting issues, and delivering outstanding customer service in a dynamic, multi-tasking environment. If you are detail-oriented, adaptable, and eager to make a positive impact, this role is perfect for you.

Qualifications

• 1+ year of HR administrative experience preferred.
• Strong customer service skills and attention to detail.
• Proficient in Microsoft Office and HR software.

Responsibilities

• Process high volumes of HR data transactions accurately.
• Respond to employee inquiries regarding HR policies.
• Perform audits to ensure data integrity and reliability.

Skills

HR Support Services-Administrative experience

Customer-centric orientation

Analytical and problem-solving skills

Attention to detail

Multi-tasking

Adaptability

Education

Experience with Canadian and/or US HR data

Tools

Microsoft Office 365

SAP

SuccessFactors

Workforce

EZL

SharePoint

ServiceNow

Job description

Data Administrator, Human Resources Support

Location:

Calgary, AB, CA, T2J 7E8; Loveland, CO, US, 80538; Saskatoon, SK, CA, S7K 5R6

This position is required to be on-site in Calgary, Alberta, Canada, Saskatoon, Saskatchewan, Canada, or Loveland, Colorado, United States.

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: safety, inclusion, integrity, and results.

Reporting to the Team Lead, Human Resources Solution Center (HRSC) in Loveland, CO, the Data Administrator of the HRSC handles a significant volume of data transactions for both North America and Canada. This role involves offering assistance to employees and HR team members through phone, ServiceNow cases, or email, addressing inquiries regarding policies and procedures, and helping to resolve or escalate complex issues.

What you will do:

• Build strong relationships with all HR representatives, leaders, colleagues, and employees.
• Process high volumes of data transactions to support a variety of stakeholders.
• Enter information from various sources into databases or software systems.
• Respond to inquiries from employees, supervisors, and HR colleagues regarding HR or Payroll policies and processes.
• Perform all job-event HR transactional and data changes ensuring accuracy by cross-checking against all resource documents.
• Organize and categorize data for easy retrieval and analysis.
• Perform regular audits and checks on the data to ensure its integrity and reliability.
• Work with internal subject matter experts (SMEs) and other departments to resolve questions and process issues.
• Adhere to established protocols and effectively utilize the case management system (ServiceNow).
• Deliver outstanding customer service to employees seeking additional information related to HR services.
• Investigate and identify solutions for any data issues leading to payroll errors.
• Achieve mastery of HRSC knowledge by engaging in cross-training activities.
• Understand HR policies and procedures to make administrative recommendations.
• Contribute to ongoing development and continuous improvement initiatives within the HRSC.
• Ensure effective management of work through company systems.
• Safeguard employee privacy and protect sensitive information.
• Participate in HRSC projects or support other HR colleagues as required.

What you will bring:

• 1 year HR Support Services-Administrative experience preferred.
• Experience with Canadian and/or US HR data and good understanding of State/Province pay regulations.
• Comfortable working in a multi-tasking, deadline-oriented environment.
• Ability to build strong relationships with customers.
• Customer-centric orientation and ability to troubleshoot employee transactions.
• Adaptability and patience with change and ambiguity.
• Strong attention to detail and ability to maintain accuracy.
• Proficient in Microsoft Office 365, SAP, SuccessFactors, Workforce, EZL, SharePoint, and ServiceNow.
• Self-motivated with analytical and problem-solving skills.
• Ability to manage multiple pieces of work simultaneously.
• Willingness to continuously improve performance through learning.
• Flexibility in terms of working schedule, including potential overtime.
• Ability to work in an open plan corporate office environment.

Ready to make an impact with us? Apply today!

Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test.

Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien

At Nutrien, we never stop growing, because our world never does.