Customer Success & Order Fulfillment Specialist

Airbus; Mississauga; On-site; CAD 55,000 - 60,000; Full time

Job summary

Brenntag Canada Inc. is seeking a Customer Service Representative in Mississauga to deliver outstanding service to internal and external customers and to support daily order entry, inquiries, and documentation.

This role focuses on driving profitability through service excellence, KPI tracking, invoicing, and cross-functional coordination, while maintaining strong customer relationships and upholding safety and quality standards.

Responsibilities

• Provide outstanding customer service to internal and external customers.
• Process orders and ensure timely entry and updates across systems.
• Maintain customer masters, CSP pricing updates, and documentation.
• Handle invoicing and payments for value-added services.
• Support safety, quality, and regulatory compliance across operations.

Job description

Brenntag Canada Inc. is seeking a Customer Service Representative in Mississauga to deliver outstanding service to internal and external customers and to support daily order entry, inquiries, and documentation.

This role focuses on driving profitability through service excellence, KPI tracking, invoicing, and cross-functional coordination, while maintaining strong customer relationships and upholding safety and quality standards.