Customer Service Representative-Remote (Bilingual: French / English)

Concentrix Limited Company; Red Deer; Remote; CAD 35,000 - 55,000; Full time

Job summary

An innovative company is seeking a dedicated Customer Service Representative to join their remote team. This role requires bilingual proficiency in French and English, allowing you to effectively assist customers through various communication channels. You will be responsible for providing exceptional service and resolving inquiries related to the company's offerings. If you are passionate about helping others and thrive in a remote work environment, this opportunity is perfect for you. Join a forward-thinking organization where your contributions will make a significant impact on customer satisfaction.

Qualifications

• Experience in customer service roles, especially in a remote setting.
• Strong communication skills in both French and English.

Responsibilities

• Provide customer support through inbound/outbound calls.
• Resolve routine problems and questions about products/services.

Skills

Bilingual (French/English)

Customer Service

Problem Solving

Education

High School Diploma

Job description

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Job Title

Customer Service Representative-Remote (Bilingual: French / English)

Job Description

Le représentant du service à la clientèle à distance (bilingue : français/anglais) travaille à domicile et interface avec les clients via des appels entrants/sortants et/ou via Internet. Ce poste assure le service client et la résolution des problèmes et questions courants concernant les produits et/ou services du client. (Les anciens combattants sont encouragés à postuler.)

The Customer Service Representative-Remote (Bilingual: French / English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (Military veterans are encouraged to apply.)