Customer Service Representative / Administration

Kyle Houston - Agent for Desjardins Insurance; Edmonton; On-site; CAD 40,500 - 49,500; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Full health and dental benefits

Opportunity for advancement

Positive team culture

Job summary

A leading insurance agency in Edmonton is seeking a dedicated customer service professional to join their team. The role includes providing exceptional service to clients, responding to inquiries regarding policies, and contributing to agency growth. Ideal candidates should possess or be willing to obtain a General Level 1 License and LLQP License. This position offers a competitive salary of $45,000 plus commissions and bonuses, with a supportive work environment and opportunities for advancement.

Qualifications

• Experience in customer service is strongly preferred.
• Must be able to obtain a General Level 1 License and LLQP License.
• Reliable and punctual.

Responsibilities

• Provide a remarkable customer service experience for clients.
• Respond to customer inquiries around coverages, policy reviews, claims, and billing.
• Support & contribute to Agency's multi-line goals and growth.

Skills

Customer service experience

Strong multi-tasking skills

Fluent in a second language

Education

General Level 1 License

LLQP License

Job description

Benefits

• Bonus based on performance
• Opportunity for advancement
• Paid time off

Join a leading insurance and financial services agency for Desjardins Insurance with 2 locations in Edmonton. We are looking for a star who is an energetic, self driven professional to provide exceptional customer service to our clients. Great hours, supportive staff. Come join our winning team!

• Competitive salary and bonuses
• Ongoing promotions with cash, prizes and travel incentives
• Full health and dental benefits
• Paid time off
• Positive team culture

Type

Full Time, Permanent

Salary

$45,000 + Commission + Bonuses

Responsibilities

• Provide a remarkable customer service experience for our clients
• Respond to customer inquiries around coverages, policy reviews, claims and billing
• Support & contribute to Agency's multi-line goals and growth

Requirements

• Must be able to obtain a General Level 1 License and LLQP License (fees fully reimbursable by Agency)
• Experience in customer service is strongly preferred
• Strong multi-tasking skills
• Reliable and punctual
• Fluent in a second language would be an asset

We look forward to your application, only successful candidates will be contacted.

Locations

North Office: 103-13245 140 Ave NW Edmonton

South Office: 101-596 Riverbend Sq NW Edmonton