Customer Service Representative

David Aplin Recruiting; Thompson; On-site; CAD 50,000 - 58,000; Full time

Benefits offered by this job

Benefits

Pension plan

3 weeks vacation

Training & development

Job summary

David Aplin Recruiting is partnering with a growing Manitoba insurance company to hire a full-time Customer Service Representative for the Thompson office. The role focuses on greeting clients, handling inquiries, and supporting internal teams with administrative tasks.

The ideal candidate has Grade 12 education, strong communication skills, and experience in an office or customer-service setting. Standard hours are Monday to Friday, 8:30am–4:30pm, with comprehensive benefits and training

Qualifications

• Grade 12 education; post-secondary education is preferred.
• Previous experience in an office or customer-service related role.
• Excellent verbal and written communication skills.
• Proficiency with MS Office; data entry skills are a plus.

Responsibilities

• Greet in-person clients and direct inquiries.
• Answer phone calls and assist clients with questions about their insurance coverage.
• Perform administrative tasks including data entry and filing.
• Communicate with team members and act as a liaison between departments.
• Assist with appointment scheduling and follow-up as needed.

Skills

Customer service

Communication

MS Office

Data entry

Education

Grade 12 education; post-secondary preferred

Tools

MS Office

Job description

Stacey Danley at Aplin has partnered with a growing insurance company on the search for their nextCustomer Service Representative. Located out of the Thompson office, this is an ideal opportunity for a driven and enthusiastic individual to join one of Manitoba’s top employers.

Please note this is a full-time permanent Monday-Friday 8:30am-4:30pm position.

Benefits and Perks

• Starting salary of $50,000 per annum
• Comprehensive benefits and pension plan
• 3 weeks of vacation
• Industry-leading training and professional development opportunities

Responsibilities

• Greet in-person clients and direct inquiries
• Answer phone calls and assist clients with questions related to their insurance coverage
• Perform administrative tasks including data entry and filing
• Communicate with other team members and act as a liaison between departments
• Assist with appointment scheduling and follow up as needed

Qualifications

• Grade 12 education; post-secondary education is preferred
• Previous experience in an office or customer-service related role
• Excellent verbal and written communication skills
• Proficiency with MS Office
• Self-directed, reliable and able to work with minimal supervision

At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.Accommodation is available upon request throughout all stages of the recruitment process.