French Bilingual Customer Service Representative

David Aplin Recruiting; Winnipeg; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Great benefits

Accommodation provided

Job summary

David Aplin Recruiting, on behalf of our client, is excited to partner for an immediate, ongoing opportunity for Bilingual Customer Service Representatives in Winnipeg. These are full-time positions in a welcoming environment with a strong culture and valuable benefits.

Responsibilities include responding to customer inquiries by phone, email, and chat in French and English; assisting with questions about products, services, and processes; resolving concerns promptly; and delivering

Qualifications

• Fluent in both French and English with strong verbal and written communication skills.
• High school diploma or equivalent.
• Six months to one year of customer service, retail, hospitality or contact experience.
• Strong communication, problem-solving and active listening skills.

Responsibilities

• Respond to customer inquiries by phone, email, and chat in both French and English.
• Assist customers with questions related to products, services, and processes.
• Address customer concerns and provide timely, effective solutions.
• Provide professional, friendly, and knowledgeable customer service.
• Stay up to date on products, services, and internal procedures.

Skills

Fluent in French and English

Verbal communication

Written communication

Problem-solving

Active listening

Education

High school diploma or equivalent

Job description

Tammy Boyko and Carlan Wilbon with Aplin are excited to partner with our client on an immediate, ongoing opportunity for Bilingual Customer Service Representatives in Winnipeg. Multiple full-time positions are available.

• Welcoming environment, convenient location with an excellent culture & Perks: An organization that values employees and offers great benefits!
• Our recruitment services are always free for job seekers.
• Accommodation is available upon request throughout all stages of the recruitment process.

Responsibilities

• Respond to customer inquiries by phone, email, and chat in both French and English
• Assist customers with questions related to products, services, and processes
• Address customer concerns and provide timely, effective solutions
• Provide professional, friendly, and knowledgeable customer service
• Stay up to date on products, services, and internal procedures

Qualifications

• Fluent in both French and English, with strong verbal and written communication skills
• High school diploma or equivalent
• Six months to one year of customer service, retail, hospitality or contact experience.
• Strong communication, problem-solving, and active listening skills

At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America.

We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives.

We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities.

To be considered, applicants must be legally entitled to work in Canada, including holding any required permits.