Customer Service Representative

Stoakley-Stewart Consultants Ltd.; Markham; On-site; CAD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Representative to join their dynamic team. This role is ideal for someone who thrives in a fast-paced environment and enjoys engaging with clients and internal teams. You will oversee order processing, coordinate logistics, and ensure quality in the delivery of agricultural products. With a focus on customer satisfaction, your proactive approach will help maintain the high standards expected in this growing logistics company. If you have a passion for service and a knack for problem-solving, this opportunity is perfect for you.

Benefits

Health Benefits

Paid Time Off

Professional Development Opportunities

Qualifications

• 3-5 years of experience in customer service.
• Proficiency in CRM and ERP systems.

Responsibilities

• Main point of contact for order processing.
• Engaging clients and ensuring quality assurance.

Skills

Customer Service

Order Processing

Communication Skills

Problem Solving

Education

University Degree

College Diploma

Tools

CRM Systems

ERP Systems

Job description

Direct message the job poster from Stoakley-Stewart Consultants Ltd.

Recruiting talented professionals for organizations in need. Interested?

Job ID: 10281

Company Description

Our client is a well-respected warehousing and logistics company, working in the distribution of agricultural supplies across North America. They are a rapidly expanding operation, growing year over year and are looking to ensure that growth remains consistent by adding a great team player, with experience in order taking and providing excellent customer service.

Compensation

Great base salary and benefits!

The Opportunity

This is the perfect role for a professional who enjoys interacting with multiple internal teams, clients and stakeholders. It is a role that not only ensures the delivery of agricultural products internationally, but also oversees the quality of the shipments, as well as all the standard day-to-day interactions and processes.

Position Description

You will be the main point of contact for order processing, managing the release of the orders to the warehouse team, coordinating the logistics of daily pick-up schedule and arrangements, engaging clients and ensuring that QA and Traders are updated as needed.

It’s an in-office, Monday to Friday role, and ideal for a person who enjoys a well-paced, roll-up-your-sleeves environment to work in.

Experience

• 3 – 5 years’ experience within Customer Service
• Direct experience CRM and/or an ERP system

Qualifications

• University degree or College Diploma considered an asset
• A team player, who takes ownership of tasks and has a demonstrated capacity to proactively resolve issues as they arise in day-to-day operations
• An organized and focused professional, who is able to ensure business requirements are being delivered, while meeting and exceeding customer demands and expectations
• An effective communicator, who has both a strong telephone presence and polished written communication and correspondence

Education

University degree or College Diploma considered an asset.

Additional Information

• Job Type - On-Site | Permanent, Full-Time
• Industries - Food and Beverage
• Job Categories - Logistics/Distribution/Warehousing
• Manages Others - No
• Required Travel - No
• Relocation Assistance - No

Learn More About the Recruiter

Gian Mele has over 15 years’ experience as a sales and marketing consultant in the food service and manufacturing industries. He has familiarized himself with various technical areas associated with the industry. Though his focus has been on manufacturing and technical positions he has access to a variety of professionals and experts throughout the industry.

How to Apply

Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to: [e-mail]

About Stoakley-Stewart Consultants

Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs. In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc.

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What are we known for and how do we help?

• Helping talented professionals secure new, exciting and rewarding career opportunities
• Treating each unique individual with professionalism, respect and integrity
• Meeting your distinct needs by matching you with the right corporate culture

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Distribution, Supply Chain, and Customer Service

• Industries

  Food and Beverage Manufacturing

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