Customer Service & Rental Return Specialist - Full Time

National Car Rental; Kelowna; In loco; CAD 22.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

Employee discount

Health Insurance

Retirement Savings Plan with company 0

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Descrizione del lavoro

National Car Rental is hiring a Customer Service Representative/Return Agent at our Kelowna airport location. The role offers a full-time 40-hour schedule with a competitive hourly wage and comprehensive benefits.

You will assist customers with rental returns, inspect vehicles, and ensure accurate documentation while maintaining a high level of service. Qualified candidates have a minimum 1 year of customer service experience, a BC Class 5 license, and strong English communication skills.

Competenze

• Must be at least 18 years old or older.
• BC Full Class 5 driver's license with clean record within past 3 years.
• Minimum 1 year experience in a customer service role.
• Proficient in English, written and verbal.
• Authorized to work in Canada with no sponsorship needed now or in the future.
• Able to work 40 hours per week at branch hours.

Mansioni

• Assist customers with the rental return process.
• Resolve customer service issues efficiently.
• Inspect vehicles at return and document mileage, fuel, and damages.
• Explain rental charges and provide receipts.
• Help keep lot organized for smooth traffic flow.
• Represent the company positively to customers and vendors.
• Ensure a safe, clean work environment and report hazards.

Conoscenze

Customer service

English proficiency

Valid BC driver's license

Formazione

High School Diploma or GED

Descrizione del lavoro

National Car Rental is hiring a Customer Service Representative/Return Agent at our Kelowna airport location. The role offers a full-time 40-hour schedule with a competitive hourly wage and comprehensive benefits.

You will assist customers with rental returns, inspect vehicles, and ensure accurate documentation while maintaining a high level of service. Qualified candidates have a minimum 1 year of customer service experience, a BC Class 5 license, and strong English communication skills.