Customer Service & Equipment Support Specialist

U-Haul; Kelowna; On-site; CAD 25,000 - 26,000; Full time

Benefits offered by this job

Paid holidays

Vacation

Sick days

Career stability

Gym reimbursement

Advancement opportunities

On-the-job training

Benefits plan

RRSP payroll deduction plan

Deferred profit-sharing program

Employee Assistance Program

Mindset App Program

Wellness programs

Discounts on Apple products

Job summary

U-Haul is hiring a Customer Service Representative in Kelowna. You will be the face of our service team, helping customers with rentals, inspecting equipment, and using U-Scan technology to manage inventory. Training is provided; bonuses are offered for hiring and certification programs.

The role requires a valid driver’s license and a high school diploma or equivalent. Expect a hands-on environment with safety and equipment checks as part of daily duties.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.

Skills

Customer service

Communication

Driving eligibility

Education

High school diploma or equivalent

Job description

U-Haul is hiring a Customer Service Representative in Kelowna. You will be the face of our service team, helping customers with rentals, inspecting equipment, and using U-Scan technology to manage inventory. Training is provided; bonuses are offered for hiring and certification programs.

The role requires a valid driver’s license and a high school diploma or equivalent. Expect a hands-on environment with safety and equipment checks as part of daily duties.