Customer Service Desk Specialist - Flexible Shifts & Growth

Walmart Canada; Edmundston; On-site; CAD 21,000 - 29,000; Full time

Job summary

Walmart Canada in Edmundston, NB is seeking a Customer Service Desk Associate to deliver friendly, professional assistance at the front end, support store operations, and uphold Walmart's values while ensuring accurate transactions.

You will handle refunds, exchanges, questions, and sales-tax records, scan items accurately, and stay flexible with shifts including evenings and weekends to meet customer needs.

Qualifications

• Excellent customer service and communication abilities.
• Ability to work flexible shifts including evenings and weekends.
• Ability to stand for long periods and lift up to 20 lbs as needed.

Responsibilities

• Process refunds and returns following store procedures and complete forms accurately.
• Assist customers with refunds, exchanges, questions, and directions in a friendly, professional manner.
• Maintain accurate sales tax-exempt records per company guidelines.

Skills

Customer service

Communication skills

Problem solving

Multitasking

Attention to detail

Tools

POS system

Inventory management system

Job description

Walmart Canada in Edmundston, NB is seeking a Customer Service Desk Associate to deliver friendly, professional assistance at the front end, support store operations, and uphold Walmart's values while ensuring accurate transactions.

You will handle refunds, exchanges, questions, and sales-tax records, scan items accurately, and stay flexible with shifts including evenings and weekends to meet customer needs.