Customer Service Desk Associate — Flexible Shifts & Growth

Walmart Canada; Bracebridge; On-site; CAD 21,000 - 29,000; Full time

Job summary

Walmart Canada in Bracebridge, Ontario is seeking a Customer Service Desk Associate to deliver friendly customer service, support store operations, and uphold Walmart’s values at the front end.

You will handle refunds, exchanges, questions, and directions with professionalism, maintain accurate sales tax records, and ensure accurate scanning and restocking while adapting to evenings, weekends, and holidays.

Qualifications

• Age – 16 or older
• Ability to work in a fast-paced retail environment

Responsibilities

• Follows company procedures when processing refunds and returns and completes forms accurately.
• Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.
• Keeps sales tax-exempt records accurate and up to date by following company guidelines.
• Sends damaged merchandise to Claims and checks returned items against refund slips before restocking.
• Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs.

Skills

Customer service

Job description

Walmart Canada in Bracebridge, Ontario is seeking a Customer Service Desk Associate to deliver friendly customer service, support store operations, and uphold Walmart’s values at the front end.

You will handle refunds, exchanges, questions, and directions with professionalism, maintain accurate sales tax records, and ensure accurate scanning and restocking while adapting to evenings, weekends, and holidays.