Retail Desk Specialist: Customer Care & Returns

Walmart Canada; Prince Albert; On-site; CAD 18,000 - 25,000; Full time

Job summary

Walmart Canada in Prince Albert, SK is seeking a Customer Service Desk Associate to deliver friendly service, process refunds, assist customers, and help maintain store operations.

You will handle refunds, exchanges, questions, and direct customers; manage sales tax records; ensure accurate scanning and restocking; be flexible for evenings, weekends, and holidays. The role starts at $15.50 per hour.

Qualifications

• Age – 16 or older

Responsibilities

• Refunds and returns processing following company procedures.
• Assist customers with refunds, exchanges, questions, and directions.
• Maintain sales tax-exempt records per guidelines.
• Coordinate claims and merchandise handling with accuracy.
• Ensure scanned items are accurate to support pricing/inventory.

Skills

Customer service

Retail

Job description

Walmart Canada in Prince Albert, SK is seeking a Customer Service Desk Associate to deliver friendly service, process refunds, assist customers, and help maintain store operations.

You will handle refunds, exchanges, questions, and direct customers; manage sales tax records; ensure accurate scanning and restocking; be flexible for evenings, weekends, and holidays. The role starts at $15.50 per hour.