Customer Service Desk Associate — Flexible Shifts & Growth

Walmart; Edmonton; On-site; CAD 19,000 - 27,000; Full time

Job summary

Walmart Canada is seeking a Customer Service Desk Associate in Edmonton to deliver friendly, professional service and support store operations. You will be a key contact for customers, helping with refunds, exchanges, and inquiries while upholding Walmart values and ensuring accurate checkout and inventory practices.

The role emphasizes flexibility with shifts, potential for growth, and a contribution to a positive shopping experience in a fast-paced retail environment.

Qualifications

• No explicit minimum qualifications listed in the ad.

Responsibilities

• Process refunds and returns in accordance with company procedures.
• Assist customers with refunds, exchanges, questions, and directions with a friendly, professional approach.
• Maintain accurate sales tax records per company guidelines.
• Handle damaged merchandise and check items against refund slips before restocking.
• Ensure items are scanned accurately to uphold pricing and inventory accuracy.

Skills

Customer service

Professional demeanor

Brand representation

Policy compliance

Job description

Walmart Canada is seeking a Customer Service Desk Associate in Edmonton to deliver friendly, professional service and support store operations. You will be a key contact for customers, helping with refunds, exchanges, and inquiries while upholding Walmart values and ensuring accurate checkout and inventory practices.

The role emphasizes flexibility with shifts, potential for growth, and a contribution to a positive shopping experience in a fast-paced retail environment.