Guest Services Desk Associate

Walmart Canada; Terrace; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada in Terrace, BC is hiring a Customer Service Desk Associate to deliver friendly service, assist customers with refunds and exchanges, and support store operations while upholding company policies.

The role emphasizes accuracy in sales tax records, merchandise handling, scanning items, and maintaining inventory integrity. Flexible shifts including evenings, weekends, and holidays help the store run smoothly and ensure customers save money and live better.

Qualifications

• Must be 16 years or older.
• Able to stand for extended periods and lift up to 50 lbs.
• Prior experience in retail or customer service is a plus.

Responsibilities

• Follows procedures when processing refunds and returns.
• Assists customers with refunds, exchanges, questions, and directions.
• Keeps sales tax-exempt records accurate and up to date.

Skills

Customer service

Refund processing

Cash handling

Attention to detail

Tools

POS system

Inventory software

Job description

Walmart Canada in Terrace, BC is hiring a Customer Service Desk Associate to deliver friendly service, assist customers with refunds and exchanges, and support store operations while upholding company policies.

The role emphasizes accuracy in sales tax records, merchandise handling, scanning items, and maintaining inventory integrity. Flexible shifts including evenings, weekends, and holidays help the store run smoothly and ensure customers save money and live better.