Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Castlegar; On-site; CAD 20,664 - 27,552; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is seeking a Customer Service Associate in Castlegar, British Columbia, to create a positive shopping experience for customers. Responsibilities include assisting customers, managing sales transactions, and ensuring the store is well-stocked and clean.

The ideal candidate will have previous customer service experience and skills in solving problems and communicating effectively. Join Dollar Tree Canada to contribute to your community and be part of a dedicated team.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet demands of frequent walking and standing.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Ensure a clean and stocked store environment.

Skills

Excellent customer service

Strong problem-solving

Organizational skills

Communication skills

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills and Experience

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem‑solving and decision‑making skills are required.

Part time 610 18th Street, Unit 16, Castlegar, British Columbia V1N 2M9 Operations 40199 Dollar Tree

As a Dollar Tree associate, you'll create a positive shopping experience and impact our communities every day, making you an essential part of our team. We put value front and center – it's what our business is built on. At Dollar Tree Canada, we aim to go above and beyond the expectations of our customers and the communities we serve. We see an exciting path forward as a company, and our people will lead the way. Discover The Value of You at Dollar Tree Canada – join our team today!