Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Langford; On-site; CAD 20,664 - 27,552; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is seeking a Customer Service Associate in Langford, British Columbia. This part-time position requires assisting customers, managing sales transactions, and maintaining store cleanliness to ensure a positive shopping experience.

Candidates should have previous customer service experience and strong communication skills. Join a valued team and make a difference in the community. We are eager to welcome you to our Dollar Tree family!

Qualifications

• Previous customer service experience in retail or similar environments is preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet demands of walking and standing.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain cleanliness throughout the store.

Skills

Customer service skills

Communication skills

Organizational skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Customer Service Associate

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Part time

129-2401c Millstream Rd., Langford, British Columbia V9B 3R5

As a Dollar Tree associate, you'll create a positive shopping experience and impact our communities every day, making you an essential part of our team. We put value front and center – it's what our business is built on. At Dollar Tree Canada, we aim to go above and beyond the expectations of our customers and the communities we serve. We see an exciting path forward as a company, and our people will lead the way. Discover The Value of You at Dollar Tree Canada – join our team today!