customer service associate

RONA; Pickering; On-site; CAD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen leidenschaftlichen Kundenservice-Mitarbeiter, der bereit ist, in einem dynamischen Umfeld zu arbeiten. In dieser Rolle werden Sie die Kunden herzlich begrüßen, ihre Bedürfnisse bewerten und ihnen spezialisierte Ratschläge zu Produkten geben. Sie tragen zur Erreichung der Verkaufsziele bei und sorgen dafür, dass jeder Einkauf zu einem unvergesslichen Erlebnis wird. Das Unternehmen bietet eine inklusive und sichere Arbeitsumgebung sowie zahlreiche Möglichkeiten zur beruflichen Weiterentwicklung. Wenn Sie Ihre Fähigkeiten in einem unterstützenden Team weiterentwickeln möchten, könnte dies die perfekte Gelegenheit für Sie sein.

Benefits

Inklusive und sichere Arbeitsumgebung

Förderung der Work-Life-Balance

Exklusive Mitarbeiterrabatte

Jährliche Gehaltsüberprüfung

Möglichkeiten zur beruflichen Weiterentwicklung

Umfassendes Schulungsprogramm für neue Mitarbeiter

Studentenförderprogramm

Qualifications

• Erfahrung in einer ähnlichen Verkaufsrolle.
• Ausgezeichnete Kundenservicefähigkeiten.

Responsibilities

• Begrüßen Sie Kunden herzlich und sorgen Sie für ein hervorragendes Kundenerlebnis.
• Bewerten Sie die Kundenbedürfnisse und geben Sie fundierte Produktberatung.

Skills

Kundenservice

Verkaufserfahrung

Analytische Fähigkeiten

Job description

Join to apply for the customer service associate role at RONA.

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, and Dick’s Lumber banners are well equipped to meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

Become the expert our customers need to make their projects a reality! Thanks to your expertise and passion, you'll turn every interaction into a memorable experience, while developing your skills in a dynamic environment.

Your role:

• Greet customers warmly and ensure an excellent customer experience
• Assess customer needs and provide well-informed and specialized advice about products
• Present merchandise (including through demos), emphasize item features, and recommend complementary items
• Contribute to the merchandising of products in your department (e.g., displays, visual presentation, labelling, signage)
• Stay informed of new products and their technical applications
• Contribute to the achievement of sales targets
• Stay informed of promotions and flyers
• Work in accordance with the store’s policies and procedures on loss prevention and health and safety
• Other related tasks to ensure the store runs smoothly

What we're looking for:

• Experience in a similar sales role
• Excellent customer service skills
• Strong analytical skills

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process, and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.