Customer service agent

Prince Auto Collision; Brampton; On-site; CAD 36,000 - 48,000; Full time

Job summary

Prince Auto Collision is seeking a customer service-oriented professional to handle inquiries and provide information to customers. The role includes processing billing for services, issuing receipts, and maintaining records.

You will evaluate client feedback and inquiries to deliver meaningful information and services, with a workload of 32 to 35 hours per week. The position requires a secondary school diploma and 1 to less than 7 months of relevant experience, with English as the working

Qualifications

• Secondary school graduation certificate.
• 1 to less than 7 months of experience.
• Strong customer service and communication abilities.

Responsibilities

• Answer written and oral inquiries.
• Answer inquiries and provide information to customers.
• Arrange for billing for services.
• Arrange for refunds and credits.
• Issue receipts and other forms.
• Maintain records and statistics.
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints.

Skills

Customer service

Communication skills

Information provision

Education

Secondary school diploma

Tools

Billing software

Job description

Education

• Secondary (high) school graduation certificate

Tasks

• Answer written and oral inquiries
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Answer clients' inquiries and provide information

Experience

• 1 to less than 7 months

Employment terms options

• To be determined
• Day
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 32 to 35 hours per week