Clerk, customer service

JobsMedia.io; Cowansville; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Dental plan

Disability benefits

Health care plan

Life insurance

Pension plan

RRSP

Long-term care insurance

Travel insurance

Job summary

JobsMedia.io in Canada seeks a customer service-oriented professional for a full-time office support role. You will answer inquiries, provide information to customers, and perform general office duties. Strong communication and attention to detail are essential.

The position offers a 37.5-hour work week with benefits including a dental plan, health care plan, disability benefits, and a pension/ RRSP. English or French language skills are required or preferred for daily work.

Qualifications

• Secondary school graduation required.
• Excellent written and oral communication required.
• 7 months to less than 1 year of experience in a similar role.
• English or French language proficiency.

Responsibilities

• Answer inquiries and provide information to customers.
• Perform general office duties.
• Receive and log complaints.
• Respond to clients' inquiries and provide information.

Skills

Excellent oral communication

Excellent written communication

Attention to detail

Client focus

Organized

Reliability

Punctuality

Team player

Initiative

Judgement

Ability to multitask

Education

Secondary (high) school graduation certificate

Tools

Office software

Job description

• Excellent oral communication
• Excellent written communication

Education

• Secondary (high) school graduation certificate

Tasks

• Answer inquiries and provide information to customers
• Perform general office duties
• Receive and log complaints
• Answer clients' inquiries and provide information

Work conditions and physical capabilities

• Attention to detail
• Work under pressure
• Bending, crouching, kneeling
• Walking

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask
• Dependability
• Honesty
• Quick learner

Screening questions

• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Experience

• 7 months to less than 1 year

Employment terms options

• Day

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Financial benefits

• Life insurance
• Pension plan
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Long-term care insurance

Other Benefits

• Travel insurance
• Durée de l'emploi: Permanent
• Langue de travail: Anglais ou Français
• Heures de travail: 37.5 hours per week