Apparel Retail Sales & Customer Experience

Roots; Vancouver; On-site; CAD 37,000 - 46,000; Full time

Job summary

Roots is a Canadian lifestyle brand expanding its Vancouver store with a Sales Associate role. You will deliver exceptional service, build relationships with customers, and uphold store standards, merchandising, and POS tasks to ensure a seamless shopping experience.

Join a team that values inclusivity, collaboration and community, with opportunities for growth within the Roots family. We welcome diverse backgrounds and provide accommodations during recruitment.

Qualifications

• Retail experience in apparel is preferred.
• Ability to develop relationships with customers.
• Experience with store standards, cash handling, and merchandise presentation.
• Self-starter with good judgement.
• Excellent presentation skills in a retail setting.
• Upbeat, optimistic, friendly demeanor.

Responsibilities

• Provide exceptional customer service and build relationships.
• Perform POS transactions and merchandising tasks.
• Maintain store standards and visual displays.
• Assist with replenishment and fitting room upkeep.
• Resolve customer issues promptly and professionally.
• Be a team player contributing to store success.

Skills

Retail experience

Customer relationships

Retail operations

Self-starter

Presentation skills

Positive attitude

Customer needs

Buy-in skills

Job description

Roots is a Canadian lifestyle brand expanding its Vancouver store with a Sales Associate role. You will deliver exceptional service, build relationships with customers, and uphold store standards, merchandising, and POS tasks to ensure a seamless shopping experience.

Join a team that values inclusivity, collaboration and community, with opportunities for growth within the Roots family. We welcome diverse backgrounds and provide accommodations during recruitment.