Apparel Retail Sales Associate - Customer-Focused

Roots Corp.; Windsor; On-site; CAD 28,000 - 36,000; Full time

Job summary

Roots Corp. is seeking a Sales Associate at Devonshire Mall in Windsor, Ontario. The role focuses on delivering exceptional customer service, promoting Roots values, and building lasting relationships with shoppers.

You will support store operations, handle POS transactions, merchandise replenishment, and maintain brand presentation. Strong communication and a positive, team-oriented attitude are essential to help drive store success.

Qualifications

• Retail experience in apparel is preferred.
• Ability to develop relationships with customers.
• Familiarity with store operations: cash handling, merchandising, and presentation.
• Self-starter with good judgment in all situations.
• Strong presentation skills in a retail setting.
• Positivity, friendliness, and upbeat attitude.
• Ability to understand customer needs and persuade buy-in when appropriate.
• Commitment to teamwork and store success.

Responsibilities

• Handle POS transactions and merchandise tasks.
• Receive shipments and replenish stock.
• Maintain price markdowns and fitting room upkeep.
• Ensure store standards and visual displays are appealing.
• Assist customers and resolve issues promptly at store level.

Skills

Retail experience

Customer relationship building

Cash handling

Merchandise presentation

Team player

Excellent presentation

Ability to understand customer needs

Ability to gain buy-in

Job description

Roots Corp. is seeking a Sales Associate at Devonshire Mall in Windsor, Ontario. The role focuses on delivering exceptional customer service, promoting Roots values, and building lasting relationships with shoppers.

You will support store operations, handle POS transactions, merchandise replenishment, and maintain brand presentation. Strong communication and a positive, team-oriented attitude are essential to help drive store success.