Customer-First Retail Sales Associate

Roots; Kingston; On-site; CAD 21,000 - 26,000; Part time

Job summary

Roots, a proudly Canadian lifestyle brand, is hiring a Sales Associate in Kingston, Ontario. You will deliver exceptional customer service, manage POS transactions, and help maintain an engaging store environment.

The role focuses on building lasting relationships with customers and contributing to the store's success. Ideal candidates have apparel retail experience, strong presentation skills, and a friendly, proactive attitude.

Qualifications

• Experience in apparel retail and delivering friendly service.
• Ability to build relationships and understand customer needs.
• Familiar with in-store operations like checkout, stock handling, and merchandising.

Responsibilities

• Provide exceptional service and build relationships with customers.
• Execute POS transactions and assist with stock reception, replenishment, and price updates.
• Keep the store visually appealing and maintain product presentation.
• Stay up-to-date on product knowledge and service updates.
• Collaborate with store team to contribute to overall store success.
• Handle customer issues promptly and professionally.
• Support loss prevention policies and maintain store standards.

Skills

Retail experience

Customer relationships

Cash handling

Merchandise presentation

Strong presentation

Positive attitude

Needs-based selling

Team player

Job description

Roots, a proudly Canadian lifestyle brand, is hiring a Sales Associate in Kingston, Ontario. You will deliver exceptional customer service, manage POS transactions, and help maintain an engaging store environment.

The role focuses on building lasting relationships with customers and contributing to the store's success. Ideal candidates have apparel retail experience, strong presentation skills, and a friendly, proactive attitude.