Customer Experience Specialist - Branch Banking (Part-Time)

Scotiabank; Lethbridge; On-site; CAD 25,000 - 33,000; Part time

Job summary

Scotiabank in South Lethbridge, AB is seeking a Customer Experience Associate for 26.25 hours per week on a contract through November 2027. You will be the face of our branch, delivering friendly service and helping customers achieve their financial goals.

You will build strong relationships, handle day-to-day transactions, and promote digital and self‑service banking options to meet customer needs in a welcoming, team‑oriented environment.

Qualifications

• Proven customer service skills through work or community involvement.
• Ability to promote digital and self-service banking options.

Responsibilities

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based environment and contribute to a team
• Promote digital and self-service banking options to customers

Skills

Customer service

Flexibility

Digital banking

Technical skills

Job description

Scotiabank in South Lethbridge, AB is seeking a Customer Experience Associate for 26.25 hours per week on a contract through November 2027. You will be the face of our branch, delivering friendly service and helping customers achieve their financial goals.

You will build strong relationships, handle day-to-day transactions, and promote digital and self‑service banking options to meet customer needs in a welcoming, team‑oriented environment.