Customer Experience Manager

Melanie Lyne; Laval (administrative region); On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Employee discount

Dynamic team

Career development

Work/life balance

Job summary

Melanie Lyne in Laval is seeking a Store Assistant Manager with a passion for fashion and customer service to lead a dynamic team and create a memorable shopping experience.

You will recruit and train staff, act as a stylist to build personalized wardrobes, drive sales by monitoring targets, and support merchandising and daily store operations including receiving merchandise, pricing, transfers, and maintaining a clean store.

Qualifications

• Minimum 3 years of experience in store management, sales and customer service.
• Demonstrate initiative on an ongoing basis.
• Strong team building skills.

Responsibilities

• Act as a stylist to build a personalized wardrobe for customers.
• Develop and coach a team on exemplary customer service, programs, product knowledge and trends.
• Monitor sales targets and take actions to influence results.
• Support Store Manager in team management and merchandising to achieve sales goals.
• Support daily operations: receiving merchandise, pricing changes, shipping orders/transfers, and keeping the store clean.

Skills

Customer service

Leadership

Team building

Fashion knowledge

Job description

How will you support the team?

As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. They foster a vibrant, fun, energetic and enjoyable store environment.

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and coach a team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence results.
• Support the Store Manager in team management and merchandising to achieve sales goals.
• Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.

The people who thrive with us have:

• Contagious passion for fashion and customer service
• A minimum of 3 years of experience in a store management, sales and customer service position
• Demonstrate initiative on an on-going basis.
• Strong team building skills

Benefits:

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!