Store Manager

Melanie Lyne; Calgary; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Employee discount in store

Dynamic and passionate team

Career development and advancement

Job summary

Laura Canada is seeking a Store Manager in Calgary to lead a dynamic fashion team, delivering a memorable shopping experience and high standards of service. You will recruit, train, and coach staff, drive sales, and maintain store presentation to brand guidelines.

The role focuses on motivating the team, optimizing schedules, and collaborating with merchandising to ensure attractive product displays and accurate pricing. A passion for fashion and strong leadership are essential.

Qualifications

• Minimum of 3 years of experience in a store management position.
• Ability to create a positive work environment with motivated team members.
• Passion for fashion and exceptional customer service.

Responsibilities

• Recruit, onboard, develop and coach team members on customer service and product knowledge.
• Ensure financial objectives (sales, closing ratio, dollars per transaction) are met.
• Schedule effectively to provide optimal floor coverage.
• Act as a stylist to build personalized wardrobes for customers.
• Monitor team performance through appraisal, coaching and disciplinary actions.

Skills

Leadership

Customer Service

Team Development

Merchandising

Scheduling

Styling

Financial Acumen

Job description

How will you support the team?

As a role model and business leader, the Laura Canada Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning team that provides a unique and memorable shopping experience to every customer. You will foster a vibrant, fun, energetic and enjoyable store environment.

• Recruit, onboard, develop and coach team members on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Ensure that all key financial objectives established are met (sales, closing ratio, dollars per transaction, units per transaction, etc.).
• Schedules effectively to provide optimal floor coverage.
• Act as a stylist to build a personalized wardrobe to the customer.
• Monitor team performance (appraisal, ongoing coaching, conflict resolution, disciplinary action, etc.).
• Collaborate with the person in charge of merchandising to ensure compliance with standards and guidelines while having an attractive presentation of merchandise.
• Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.

The people who thrive with us have/are:

• Contagious passion for fashion and customer service
• A minimum of 3 years of experience in a store management position
• Ability to create a positive work environment where team members are motivated to learn and grow.
• Recognized for their positive leadership and solution-oriented approach.

Benefits:

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don’t miss this opportunity to join an exceptional team!