Store Manager

Laura Canada; Laval (administrative region); On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discount

Dynamic team

Career development

Work-life balance

Job summary

Laura Canada is seeking a Store Manager who leads with a contagious passion for fashion and customer service to deliver a memorable shopping experience. You will inspire and develop a high‑performing team and drive store results.

You will recruit, onboard and coach staff, schedule to optimize coverage, collaborate with merchandising on presentation, and uphold standards while growing the business in Laval.

Qualifications

• Minimum of 3 years of experience in a store management position.
• Ability to motivate and develop a winning team.
• Knowledge of merchandising standards and store operations.

Responsibilities

• Recruit, onboard, develop and coach team members on exemplary customer service and product knowledge.
• Ensure financial objectives (sales, closing ratio, dollars per transaction, units per transaction) are met.
• Schedule effectively to provide optimal floor coverage.
• Act as a stylist to build a personalized wardrobe for customers.
• Monitor team performance and provide coaching and disciplinary actions as needed.
• Collaborate with merchandising to ensure attractive presentation and standards.
• Support daily operations including receiving, pricing changes, and store cleanliness.

Skills

Fashion passion

Customer service

Team leadership

People development

Job description

How will you support the team?

As a role model and business leader, the Laura Canada Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning team that provides a unique and memorable shopping experience to every customer. You will foster a vibrant, fun, energetic and enjoyable store environment.

• Recruit, onboard, develop and coach team members on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Ensure that all key financial objectives established are met (sales, closing ratio, dollars per transaction, units per transaction, etc.).
• Schedules effectively to provide optimal floor coverage.
• Act as a stylist to build a personalized wardrobe to the customer.
• Monitor team performance (appraisal, ongoing coaching, conflict resolution, disciplinary action, etc.).
• Collaborate with the person in charge of merchandising to ensure compliance with standards and guidelines while having an attractive presentation of merchandise.
• Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.

The people who thrive with us have/are:

• Contagious passion for fashion and customer service
• A minimum of 3 years of experience in a store management position
• Ability to create a positive work environment where team members are motivated to learn and grow.
• Recognized for their positive leadership and solution-oriented approach.

Benefits:

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don’t miss this opportunity to join an exceptional team!