Customer Experience Manager

Laura Canada; Quebec; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Employee discount in store

Dynamic and passionate team

Career development and advancement

Supportive management team and good工作/

Job summary

Laura Canada is seeking a Store Assistant Manager who loves fashion and delivering exceptional customer experiences. You will recruit and lead a winning team, creating a vibrant, energetic store environment and guiding staff to showcase current trends.

You will support daily operations, coach the team on service standards, monitor sales targets, and assist the Store Manager with merchandising and guest engagement to drive growth.

Qualifications

• Minimum of 3 years of experience in a store management, sales and customer service position.
• Demonstrate initiative on an on-going basis.
• Strong team building skills.

Responsibilities

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and coach a team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence results.
• Support the Store Manager in team management and merchandising to achieve sales goals.
• Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.

Skills

Team leadership

Customer service

Fashion knowledge

Job description

How will you support the team?

As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. They foster a vibrant, fun, energetic and enjoyable store environment.

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and coach a team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence results.
• Support the Store Manager in team management and merchandising to achieve sales goals.
• Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.

The people who thrive with us have:

• Contagious passion for fashion and customer service
• A minimum of 3 years of experience in a store management, sales and customer service position
• Demonstrate initiative on an on-going basis.
• Strong team building skills

Benefits:

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!