Customer Experience Lead

Melanie Lyne; Winnipeg; Hybrid; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount in store

Career development and advancement

Supportive management team

Job summary

Melanie Lyne in Canada is seeking a Team Leader who brings a passion for fashion and exceptional customer service to a dynamic retail environment.

You will train the sales team, drive store performance, and ensure a memorable shopping experience while managing daily tasks and store operations.

Join a supportive management team that values career development and work-life balance.

Qualifications

• Experience as a team leader or sales trainer.
• Desire to develop a career in retail.
• Strong selling and customer service skills.

Responsibilities

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence the store’s results.
• Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
• Open and close the store as required.

Skills

Team leadership

Customer service

Sales training

Fashion affinity

Store operations

Job description

How will you support the team?

As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence the store’s results.
• Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
• Open and close the store as required.

The people who thrive with us have:

• Contagious passion for fashion and customer service
• Experience as a team leader or sales trainer
• Desire to develop a career in retail
• Strong selling and customer service skills

Benefits:

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!