Store Manager

Melanie Lyne; Quebec; On-site; CAD 52,000 - 76,000; Full time

Job summary

Melanie Lyne is seeking a Store Manager for Laura Canada brand operations. You will lead a dynamic fashion team, drive sales, coach staff, and ensure a memorable customer experience in a vibrant store environment.

You will recruit, onboard, coach and motivate, collaborate with merchandising, manage scheduling and daily store operations, and foster a positive, solution-oriented workplace that thrives on fashion trends and service excellence.

Qualifications

• A minimum of 3 years of experience in a store management position.
• Contagious passion for fashion and customer service.
• Ability to create a positive work environment where team members are motivated to learn and grow.
• Recognized for positive leadership and solution-oriented approach.

Responsibilities

• Recruit, onboard, develop and coach team members on exemplary customer service, programs, product knowledge and trends.
• Ensure that all key financial objectives (sales, closing ratio, dollars per transaction, etc.) are met.
• Schedule effectively to provide optimal floor coverage.
• Act as a stylist to build a personalized wardrobe for customers.
• Monitor team performance through appraisal, coaching and conflict resolution.
• Collaborate with merchandising to ensure attractive presentation and standards.
• Support daily operations such as receiving merchandise, changing prices, shipping orders and keeping the store clean.

Skills

Leadership

Customer service

Fashion knowledge

Team development

Job description

How will you support the team?

As a role model and business leader, the Laura Canada Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning team that provides a unique and memorable shopping experience to every customer. You will foster a vibrant, fun, energetic and enjoyable store environment.

• Recruit, onboard, develop and coach team members on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Ensure that all key financial objectives established are met (sales, closing ratio, dollars per transaction, units per transaction, etc.).
• Schedules effectively to provide optimal floor coverage.
• Act as a stylist to build a personalized wardrobe to the customer.
• Monitor team performance (appraisal, ongoing coaching, conflict resolution, disciplinary action, etc.).
• Collaborate with the person in charge of merchandising to ensure compliance with standards and guidelines while having an attractive presentation of merchandise.
• Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.

The people who thrive with us have/are:

• Contagious passion for fashion and customer service
• A minimum of 3 years of experience in a store management position
• Ability to create a positive work environment where team members are motivated to learn and grow.
• Recognized for their positive leadership and solution-oriented approach.

Benefits:

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don’t miss this opportunity to join an exceptional team!