Customer Experience Lead – Women’s Clothing

RevOps Careers; St. Catharines; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Employee discount

Dynamic team

Career development

Work-life balance

Job summary

RevOps Careers is seeking a Customer Experience Lead to deliver a memorable shopping experience in Niagara region. You will act as a stylist to build personalized wardrobes and guide the sales team on customer service.

The role rewards contagious passion for fashion and customer service, plus experience as a team leader or sales trainer. You’ll contribute to retail career development within a dynamic, supportive team.

Qualifications

• Contagious passion for fashion and customer service
• Experience as a team leader or sales trainer
• Desire to develop a career in retail
• Strong selling and customer service skills

Responsibilities

• Act as a stylist to build a personalized wardrobe for the customer
• Develop and train the sales team on customer service
• Monitor sales targets

Skills

Fashion passion

Team leadership

Retail career

Customer service

Job description

Role Overview

Join our team to achieve your full career potential as a Customer Experience Lead, providing a unique and memorable shopping experience to every customer.

What You Will Do

Act as a stylist to build a personalized wardrobe to the customer, develop and train the sales team on customer service, and monitor sales targets.

Why It Might Be a Fit

The people who thrive with us have contagious passion for fashion and customer service, experience as a team leader or sales trainer, and a desire to develop a career in retail.

Requirements

• Contagious passion for fashion and customer service
• Experience as a team leader or sales trainer
• Desire to develop a career in retail
• Strong selling and customer service skills

Benefits

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance