Customer Experience Lead - Women's Clothing

Melanie Lyne; St. Catharines; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Employee discount in store

Dynamic and passionate team

Career development and advancement

Supportive management and work-life-bé

Job summary

Melanie Lyne is seeking a Team Leader to inspire a fashion-forward team and deliver memorable customer experiences. You will guide styling, train the sales team in service excellence, and drive store performance through proactive leadership.

Join a dynamic, career-focused environment with opportunities for growth and development in retail leadership, while maintaining a strong focus on customer satisfaction and visual presentation across the store.

Qualifications

• Contagious passion for fashion and customer service.
• Experience as a team leader or sales trainer.
• Strong selling and customer service skills.

Responsibilities

• Act as a stylist to build a personalized wardrobe for the customer.
• Develop and train the sales team on exemplary customer service, promotions, product knowledge and trends.
• Monitor sales targets frequently and take actions to influence store results.
• Perform daily tasks such as changing prices, processing orders/transfers, and keeping the store clean.
• Open and close the store as required.

Skills

Passion for fashion and customer care

Team leadership or sales training

Strong selling and customer service

Job description

How will you support the team?

As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence the store’s results.
• Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
• Open and close the store as required.

The people who thrive with us have:

• Contagious passion for fashion and customer service
• Experience as a team leader or sales trainer
• Desire to develop a career in retail
• Strong selling and customer service skills

Benefits:

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!