Customer Experience Lead

Melanie Lyne; Alberta; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Employee discount in store

Dynamic and passionate team

Career development and advancement

Supportive management team and good to

Job summary

Melanie Lyne in Alberta is seeking a Team Leader who combines a passion for fashion with strong customer service to inspire and train a winning sales team.

You will lead styling, train staff on programs and trends, monitor sales targets, and manage daily tasks to ensure a memorable shopping experience for every customer. This role emphasizes career growth and a dynamic retail environment.

Qualifications

• Leadership experience in a retail setting.
• Experience training sales teams on customer service and product knowledge.
• Strong customer service and communication skills.

Responsibilities

• Act as a stylist to build a personalized wardrobe for customers.
• Develop and train the sales team on exemplary customer service, promotion programs, product knowledge and current trends.
• Monitor sales targets and take actions to influence store results.
• Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
• Open and close the store as required.

Skills

Leadership experience

Sales training

Customer service

Job description

How will you support the team?

As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence the store’s results.
• Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
• Open and close the store as required.

The people who thrive with us have:

• Contagious passion for fashion and customer service
• Experience as a team leader or sales trainer
• Desire to develop a career in retail
• Strong selling and customer service skills

Benefits:

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!