Assistant Manager / Customer Experience Lead

Laura Canada; Kelowna; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Employee discount in store

Dynamic and passionate team

Career development and advancement"

Supportive management team and good

Job summary

Laura Canada is seeking a Team Leader who blends a passion for fashion with exceptional customer service to join a winning team delivering a unique shopping experience. The role focuses on development and career growth for employees within the company.

Lead and train the sales team on service excellence, product knowledge, and current trends; monitor targets and drive store performance. Daily tasks include pricing updates, orders and transfers, and maintaining a welcoming store environment.

Qualifications

• Experience leading a sales team or training staff.
• Passion for fashion and customer service.
• Desire to build a career in retail.

Responsibilities

• Act as a stylist to build a personalized wardrobe for customers.
• Develop and train the sales team on exemplary customer service, programs, product knowledge and current trends.
• Monitor sales targets frequently and take actions to influence store results.
• Perform daily store tasks including changing prices, handling shipping orders/transfers, and keeping the store clean.
• Open and close the store as required.

Skills

Fashion & Customer Service

Team Leadership / Training

Strong Selling Skills

Job description

How will you support the team?

As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence the store's results.
• Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
• Open and close the store as required.

The people who thrive with us have:

• Contagious passion for fashion and customer service
• Experience as a team leader or sales trainer
• Desire to develop a career in retail
• Strong selling and customer service skills

Benefits:

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!