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Customer Counter Clerk

UPS Canada

Ottawa

On-site

CAD 30,000 - 60,000

Part time

30+ days ago

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Benefits

Extended Health Benefits
Dental Benefits
Group Insurance
Pension Benefits
Performance Evaluations Yearly
Full Training Provided
Opportunities for Advancement

Qualifications

  • Fluent in English, good communication skills, and customer service experience are essential.
  • Ability to lift heavy items and work in a fast-paced environment.

Responsibilities

  • Handle telephone calls and customer complaints professionally.
  • Run reports and manage cash handling tasks.

Skills

Communication Skills
Customer Service
Data Entry
Attention to Detail
Team Player
Typing Skills
Ability to Lift 70 Pounds
Word and Excel Proficiency

Education

High School Diploma

Tools

Microsoft Word
Microsoft Excel

Job description

At UPS, we also discover how we combine endless opportunities, innovation and rewards to create a truly unique career experience. With our unique promote-from-within culture, you'll always find exciting new opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go.

UPS is currently looking for a Part-Time Evening Warehouse Clerk at our warehouse in Stittsville.

Job Classifications

• Part-time Warehouse / Clerical

Job Type

• Permanent / Hourly

Category

• Clerical / Warehouse Operations

KEY ACCOUNTABILITIES
  1. Dealing with all telephone calls
  2. Handling customer complaints in a professional manner
  3. Dealing with SLA concerns, PCA queries
  4. Running reports for the centre, TTS report, Cares report and Apple report
  5. Cash handling and banking
  6. Meet set targets on a daily basis
  7. Responsible for any additional tasks given
EDUCATION/WORK EXPERIENCE
  1. Have good communication skills and fluent in English both written & spoken is essential
  2. Efficient team player and able to work in a targeted environment
  3. Able to lift up to 70 pounds
  4. Working knowledge of Word and Excel
  5. Typing skills: at least 40 words per minute
  6. Good attention to detail
  7. Data entry and customer services experience is mandatory
  8. Warehouse experience is an asset
  9. Able to work in a fast-paced and temperature changes environment

Wage starts at $15.00 per hour, Guaranteed pay progression.

Weekly pay (every Friday)

Full training provided

Performance evaluations yearly

Extended health and dental benefits

Group insurance and pension benefits

Opportunities for advancement

UPS is committed to Diversity in Employment and welcomes all applicants; however, only qualified candidates will be notified for interviews.

All candidates must successfully complete a series of interviews, a criminal history check and references verification in order to qualify.

START DATE:

09/07/2021

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