Operations Support Clerk

Willson International Limited; Ontario; Remote; CAD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company that values your growth and development while allowing you to work from the comfort of your home. This role offers a dynamic environment where you can manage important documentation and communicate with clients and carriers. With a focus on work-life balance, you will enjoy three weeks of paid vacation, family medical benefits, and a supportive team culture. Embrace the opportunity to enhance your skills and contribute to a collaborative workplace that celebrates achievements together.

Benefits

Work-from-home environment

Home internet reimbursement

Three weeks paid vacation

Company-matching RRSP program

Family medical benefits

Mental health coverage

Training opportunities

Qualifications

• 1+ year experience in an office environment.
• Proficient in MS Office and document management.

Responsibilities

• Manage incoming documents and assist with COS documentation.
• Communicate with customers and carriers regarding shipment status.

Skills

MS Office

Database Skills

Communication Skills

Document Management

Education

High School Diploma

Job description

Looking for a career at a company where you love to work, all while working from the comfort of home? Are the “fine details” your bread and butter? Do you want to be part of a growing organization, on a team that’s interested in your development?

Willson International is a Customs Brokerage and Third-Party Logistics organization. At Willson, we’re creating an environment that empowers our people to reach their full potential, while embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones, Willson International is the place for you.

Location

Shift

Monday to Friday, 8AM - 4PM

Key Qualifications

• High School Diploma required
• Minimum of 1 year in an office environment
• Proficiency in MS Office, database skills, faxing, scanning, internet work
• Strong communication skills – English verbal and written required

Description of Role

Here are some of the activities you will be expected to perform:

• Manage all incoming documents through ECM and email
• Assist confirmers/raters in retrieving COS documentation
• Create documents using electronic means
• Communicate via telephone and email with customers and carriers regarding shipment status
• Scanning, faxing, filing, data entry
• Reception backup as required
• All other duties as assigned

Why you’ll love it at Willson

• Work-from-home environment, with home internet reimbursement
• Three weeks paid vacation for all new hires
• Company-matching RRSP program
• Family medical benefits, including mental health coverage, Compassionate Care top-ups, and Maternity/Parental top-ups
• Training opportunities and certification coverage to help you adapt to change
• #Oneteam is essential to our corporate identity – we celebrate our staff's milestones and successes together